Delivery Policy

  1. You will be informed when the goods are ready to be despatched and a suitable date and time of delivery will be arranged.
  2. If we are unable to deliver your goods through no fault of our own, we will retain them.  Storage and subsequent delivery will be at the customer`s expense.
  3. Delivery will be to the kerb side from road access to a hard standing area suitable for fork lift use. The access road must be suitable for vehicles. *
  4. Free delivery is provided within mainland UK only.  Additional charges will apply outside this area and will be detailed before delivery. *
  5. Each item is bespoke and hand crafted and for this reason may differ slightly from the product photograph.
  6. Upon delivery, the customer must sign the delivery note to confirm that the goods are not damaged.
  7. Delivery will be approximately 60 days after receipt of order. However we cannot be liable for delays in creation and shipping which are out of our control.
  8. If you require any further information, please contact us.

*this applies to large items only